Shipping Policy

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At Hakim Food, we carefully prepare and pack each order to help it arrive in good condition.

Processing Time

  • Orders are usually processed within 1–3 business days.
  • Orders placed on weekends or holidays are processed on the next business day.

Shipping Destinations

  • We currently ship to Canada and the United States.

Estimated Delivery Times

  • Canada: 2–7 business days after shipment
  • United States: 4–10 business days after shipment

Delivery times are estimates and may vary due to carrier delays, weather, customs, or busy holiday periods.

Shipping Rates

  • Shipping costs are calculated at checkout based on the delivery address and order size.
  • Any free shipping promotion will be clearly shown on the website.

Order Tracking

  • If tracking is available, it will be sent after the order has shipped via SMS.

Incorrect Address

  • Please check your shipping address carefully before placing your order.
  • Hakim Food is not responsible for delays or lost packages caused by incorrect or incomplete addresses entered by the customer.

Damaged, Lost, or Delayed Orders

  • If your order arrives damaged, or if you believe it is lost or seriously delayed, please contact us within 7 days.
  • Please include your order number and any helpful photos.

Contact

For shipping questions, contact us at: +1 (416)500-0973 .